Workforce
The achievement of our operational goals depends on a talented and committed community, especially in a sector as competitive as ours. As part of our commitment to our employees, we strive to ensure a safe, inclusive work environment with equitable job opportunities.
This year marked a milestone in our recruitment strategy, as we experienced notable growth in our workforce due to the Company's expansion. We ended the year with a total o 31,338 employees, the highest number in the history of MEGA. This significant achievement reflects our commitment to providing dignified employment opportunities to Mexican families.
Workforce
32%
Women
68%
Men
Total employees
10,044
Women
21,294
Men
|
Workforce by gender |
||||
|---|---|---|---|---|
|
Gender |
2022 |
2023 |
%2023 vs 2022 |
|
|
Women |
8,747 |
10,044 |
14.8% |
|
|
Men |
18,586 |
21,294 |
14.6% |
|
|
TOTAL |
27,333 |
31,338 |
14.7% |
|
TOTAL NUMBER OF UNIONIZED EMPLOYEES
Talent Attraction and Retention
Year by year, we reaffirm our commitment to fostering professional development and talent retention among our employees.
We offer a daily base salary that exceeds the national minimum wage by 87%.
During 2023, we registered an average monthly turnover rate of 6.58%. We continue implementing several programs and initiatives to attract and retain the best talent and provide outstanding services.
Monthly turnover rate
We offer all employees benefits superior to those established by the Federal Labor Law. Furthermore, we have special benefits and programs focused on improving job satisfaction.
|
Benefits |
Temporary |
Permanent |
|---|---|---|
|
33 days of Christmas bonus |
X |
X |
|
Vacations |
X |
X |
|
Vacation bonus |
X |
X |
|
Social security |
X |
X |
|
Life insurance |
X |
X |
|
Savings account |
X |
X |
|
Groceries’ coupons |
X |
X |
|
Support for transportation |
|
X |
|
Marriage |
X |
X |
|
Maternity |
X |
X |
|
Paternity |
X |
X |
|
Support for death |
X |
X |
|
Parking |
|
X |
|
Performance bonus |
|
X |
|
Major medical expenses insurance* |
|
X |
|
Retirement plans |
|
X |
|
Professional growth opportunities |
X |
X |
|
Mentorship and training courses |
X |
X |
|
Programs to reinforce managerial and leadership skills |
|
X |
|
Education scholarships |
|
X |
*Only for managers and directors
100% of our workforce is entitled to parental leave. In 2023, 282 women and 3,383 men took advantage of this benefit.
We understand that providing adequate support during parental leave not only benefits our staff but also strengthens the long-term employment relationship, promoting a culture of support and belonging within MEGA.
Moreover, we have a pension plan designed to support employees in their retirement. Employees can choose to contribute from 1% to 5% of their nominal base salary, and MEGA matches these contributions based on established criteria, depending on the years of pensionable service:
0 to 4.99 years: Contribute 20% of the employee’s contribution.
5.00 to 9.99 years: Contribute 40% of the employee’s contribution.
10.00 years or 40 years of age and older: Contribute 100% of the employee’s contribution.
Training
We constantly provide our employees with the necessary resources to develop skills and competencies that allow them to perform their duties effectively, fostering their growth and professional development.
2023 trained employees
38,137
Trained employees
786,639
Training hours
20.63
Average training
hours / employee
141
Total taught courses
In 2023, we granted 381 educational scholarships to our employees.
Trained staff during 2023
|
|
Men |
Women |
|---|---|---|
|
Total |
25,278 |
12,859 |
Performance Reviews
Every year, we evaluate our workforce as part of the performance measurement process.
5,676
Employees evaluated
Work Environment
We are interested in understanding our employees’ opinions about their daily experiences within the Company. Therefore, we conduct an annual organizational climate survey to identify areas of opportunity at all levels of the Company.
The results of the 2023 edition of our satisfaction survey were as follows:
Rational: 3.3
Relational: 3.1
Structural: 3.1
Political: 3.2
Symbolic: 3.5
Overall score 3.2 out of 4
Occupational Health and
Safety Management System
We have a comprehensive and efficient occupational health and safety management system designed to ensure a safe and healthy work environment for all our employees and suppliers.
Our system complies with NOM-030-STPS-2009 and is also aligned with the regulations established by the Ministry of Labor and Social Security (STPS), the Mexican Institute of Social Security (IMSS) and Civil Protection.
We have an established procedure for identifying and evaluating workplace risks within our operational activities. This allows us to prevent potential work-related accidents that could compromise the integrity of our employees within our work centers.
System components
Internal Civil Protection Programs
Health campaigns and fairs
Periodic health and safety training
Vaccination programs
Safety and Hygiene Commission inspections
Medical evaluations
Workplace risk assessments
Incident prevention program, use of personal protective equipment, and an accident investigation procedure
Well-being and Quality
of Life
In 2023, we conducted PrevenIMSS Health campaigns in collaboration with the Mexican Social Security Institute. These campaigns included:
Blood pressure
monitoring
Weight
control
Blood glucose
detection
Vaccination
Nutrition
Oral health
Sexual health
In 2023, 54 campaigns were held nationwide, benefiting 4,589 employees.
Collective labor contracts include provisions related to occupational health and safety to ensure workers' well-being and protection. Some of the topics considered in these contracts are:
Duration of the workday
Working conditions
Use of safety equipment
First aid
Accident reporting
Participation in safety and hygiene committees
Health and Safety Training
Throughout the year, we continued to provide training to mitigate safety risks and ensure the well-being of our employees.
We provided 160,895 hours of safety training to employees.
+223% compared to 2022
